Terms and Conditions

Last updated August 21, 2026

Last updated: 21 August 2026

Welcome to Moosup. These Terms and Conditions govern your access to and use of moos-up.com and its content, features, forms, and services.

The website is operated by Moosup – Mosab Qadan (“Moosup”, “we”, “us”, or “our”). By accessing or using this website, you agree to these Terms. If you do not agree, please discontinue your use of the website.

1. Purpose of the Website

This website presents information about Moosup, including branding, brand identity, web design, web development, creative products, content, and related services.

Website content is provided for general information and portfolio purposes. Nothing on the website constitutes a binding offer, professional guarantee, or contractual commitment unless confirmed in a separate written agreement.

2. Project Enquiries and Agreements

Submitting an enquiry, contact form, or project request does not automatically create a client relationship or require either party to proceed with a project.

Every accepted project may be governed by a separate proposal, quotation, scope of work, or service agreement covering matters such as:

  • Deliverables and project scope
  • Fees and payment terms
  • Timelines and client responsibilities
  • Revisions and additional work
  • Cancellation and refunds
  • Intellectual property ownership and usage rights

If these Terms conflict with a signed project agreement, the project agreement will apply to that project.

Quotations, estimated timelines, and statements about availability are not binding until confirmed in writing and any required deposit has been received.

3. Products, Courses, and Downloads

Products, courses, templates, digital downloads, or other paid resources offered through the website may be subject to additional terms presented at the time of purchase.

Those additional terms may address payment, access, licensing, cancellations, and refunds. Where they conflict with these general Terms, the product-specific terms will apply.

4. Acceptable Use

You may use this website only for lawful purposes. You must not:

  • Copy, republish, or commercially exploit website content without permission.
  • Attempt to gain unauthorised access to the website, server, or connected systems.
  • Introduce viruses, malicious code, or other harmful technology.
  • Interfere with the website’s security, availability, or normal operation.
  • Use automated tools to scrape, extract, or reproduce substantial portions of the website.
  • Submit false, misleading, abusive, or unlawful information through website forms.
  • Impersonate another person or misrepresent your identity or authority.
  • Use the website in a manner that infringes another person’s rights.

We may restrict or block access where we reasonably believe these Terms have been violated.

5. Intellectual Property

Unless otherwise stated, the website and its original content – including its written copy, layouts, graphics, illustrations, photographs, videos, animations, code, and overall design – are owned by or licensed to Moosup and are protected by applicable intellectual property laws.

You may view the website and share links to its public pages. You may not reproduce, modify, distribute, sell, license, or create derivative works from its content without prior written permission.

“Moosup”, its visual identity, and associated branding may not be used in a way that suggests endorsement, partnership, or affiliation without written authorisation.

6. Portfolio and Client Work

The website may display projects created for clients or collaborators. Brand names, trademarks, photographs, copy, and other materials appearing within those projects may belong to their respective owners.

Displaying a project in the Moosup portfolio does not grant visitors permission to copy or reuse the project or its individual elements.

7. Information You Submit

When submitting an enquiry or other information through the website, you confirm that:

  • The information is accurate to the best of your knowledge.
  • You have the authority to provide it.
  • It does not violate another person’s rights.
  • It does not contain unlawful or harmful material.

You give us permission to use the submitted information only as reasonably necessary to review, respond to, and manage your enquiry or requested service.

Please do not submit confidential business information, passwords, financial information, or sensitive personal data unless we have agreed on an appropriate method for receiving it. Submitting information through a general contact form does not create a confidentiality agreement.

8. Privacy and Cookies

Personal information submitted through the website is handled according to our [Privacy Policy – insert link].

The website may also use cookies or similar technologies for essential functionality, security, analytics, or performance. Further information should be provided in the Privacy or Cookie Policy.

9. Third-Party Websites and Services

The website may contain links to third-party websites, social platforms, applications, or services. These links are provided for convenience and do not necessarily represent an endorsement.

We do not control third-party services and are not responsible for their content, security, availability, or privacy practices. Your use of them is governed by their own terms and policies.

10. Website Availability and Changes

We aim to keep the website accurate, secure, and available, but we do not guarantee uninterrupted or error-free access.

We may update, modify, suspend, or remove any part of the website without prior notice. We are not responsible for temporary unavailability caused by maintenance, hosting problems, technical failures, or circumstances beyond our reasonable control.

11. Disclaimer

The website and its content are provided on an “as available” basis. To the extent permitted by applicable law, we make no warranties regarding the completeness, accuracy, reliability, or continued availability of the website.

Portfolio examples, testimonials, and descriptions of previous work are provided for reference. They do not guarantee that every project will achieve the same creative, commercial, or technical results.

You remain responsible for evaluating whether any information, service, or proposed solution is appropriate for your requirements.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Moosup will not be liable for indirect, incidental, special, or consequential losses arising from your use of – or inability to use – the website. This includes loss of profits, business opportunities, goodwill, or data.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited. Any rights provided by mandatory consumer protection laws remain unaffected.

Liability relating to a paid client project will be governed by the applicable project agreement.

13. Governing Law and Disputes

These Terms are governed by the laws applicable in the United Arab Emirates and the Emirate of Dubai.

Any dispute relating to the website or these Terms will be submitted to the courts of competent jurisdiction in Dubai, unless another forum is required by applicable law or agreed in writing.

14. Changes to These Terms

We may update these Terms when the website, our services, or applicable requirements change. The revised version will be published on this page with a new “Last updated” date.

Your continued use of the website following an update means you accept the revised Terms.

15. General Provisions

If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply.

A failure to enforce a provision does not waive the right to enforce it later. These Terms do not create a partnership, employment relationship, agency, or joint venture between you and Moosup.